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Please Note:
  • QuickBooks 2013 and QuickBooks Enterprise 13.0 R4 Update Issues - The first time you open a company file after upgrading it with this release, you may see Warning: Unable to add item to list. Simply click OK (possibly repeatedly) until the message goes away. Note that this has nothing do to with Right Networks. For additional information on this issue, see this article. For additional information on this release, see this article.
  • Security Notice - Intuit has reported that some Quickbooks users have received an email requesting you to download a security update. This is a malicious phishing message. Intuit will not ask you to download a security update; updates are released in Quickbooks itself. Please visit the Intuit support website for more information about this message.
  • Weekly File Cleanup - To help you avoid storage overage fees, we delete QuickBooks backup (QBB) files each Sunday since we automatically back up your data daily. If you wish to keep these files, transfer them to your local computer or contact support@rightnetworks.com for archiving.
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If you need assistance, the call 888-417-4448 x2
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